FAQ Student Parking Permits Markeaton Park and Ride - Student parking at Derby 2016/17 - University of Derby

Student Parking Permits Markeaton Park and Ride FAQ'S

 How do I apply for my Student Markeaton Park and Ride Permit

You can apply through the online shop they will go on sale for the academic year 2016/17 on Monday 22nd August 2016 at 14.30. They are sold on a first come first served basis and are non refundable

How much will Markeaton Park and Ride permit cost?

£180 - 5 Day Permit

£130 - 3 Day Permit

Why is it set at this price

The cost is determined by Derby City Council and is part subsidised by the University of Derby

Do I have to have a permit to park at Markeaton Park?

No. It is a public car park but if you park here without a permit you must pay and display. 

Where is the Markeaton Park (Park & Ride) Car Park?

The car park is a 10-15 minute walk from each of the Derby sites. It can be accessed from the Markeaton Roundabout - the A38/A52 junction and there is a shuttle bus that runs between each of the sites every 20 minutes.

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I have lectures late at night; I don't want to go back to Markeaton Park (Park & Ride) car park in the dark. What can I do?

Security measures for each car park have been put in place; High spec CCTV is installed at the Markeaton Park (Park & Ride) Car Park, high standard lighting, as well as Park Rangers and City Council parking staff regularly patrolling the area. Our own Security team regularly patrol between the sites also and wear the high visibility jackets for easy identification.

There will be an extended shuttle bus service details of which will be available on our website before the start of term

If you would like to discuss your concerns further, please get in touch with either the Student Centre on 01332 591066 or the Student's Union on 01332 590500

Where else can I park?

Please see our Alternative Parking web pages

I need to use my car so that I can leave quickly/have carer responsibilities, what should I do?

If you can evidence your carer responsibilities, you may be eligible for a parking permit at the Kedleston Road site. Please check the Eligibility criteria in the first instance, and submit an application form. 

Can I Car Share?

We do encourage you to car share and share the cost of car parking - as much as possible though. So if you can give someone (or several people!) a lift and split the cost of the permit, this will reduce your expenses. However we can only issue a permit to you if you are applying for a permit for your own car. 

What do I do if I change my car?

Pop in to the Student Centre at Kedleston Road with your permit and your new vehicle details (and Insurance Certificate) and we'd be happy to give you a new permit. There will be a charge for this for the 3 day permit £25.00 for lost permit and £5.00 for change of details

Why do you need to see my Insurance documents?

This is purely for security and insurance purposes. We treat your data with the strictest confidence under Data Protection guidelines and your information will not be shared with another.

Can I claim a refund if I no longer need my permit?

Unfortunately, no refunds are available for Markeaton Park (Park and Ride) permits.

Am I guaranteed a space?

No - spaces are subject to availability.

What if I have two or more cars?

You may only have one car on the 3 day permit as this is a scratch card permit. You can have 2 on the 5 day permit. We will only issue one permit with both car details on and you will need to transfer accordingly. If you have more than two cars please contact a Student Centre Advisor on 01332 591066

I'm having difficulties buying a Markeaton Park, Park & Ride permit from the Online Shop, what should I do?

Please get in touch with the Student Centre on 01332 591066 or email studentparking@derby.ac.uk who will be able to help.

or get in touch via Twitter @derbyunistudent or facebook /derbyunistudent

We will try to respond as quickly as possible to rectify the problem.

Can I get a permit if I am an Access student?

Yes all students can purchase a Student Park and Ride Permit.

The Access team is located in the South Tower at Kedleston Road (Room S212), alternatively you can email your request through to them: access@derby.ac.uk

I can't find the answer to my question, who do I need to contact?

Please get in touch with your nearest Student Centre* or, at busier times you may wish to call us on 01332 591066 or email studentcentre@derby.ac.uk

I can’t find the answer to my question, who can help?

Please get in touch with your nearest Student Centre* or, at busier times you may wish to call us on 01332 591066 or email studentparking@derby.ac.uk